Reasons Why Customers LEAVE Your Business.....

  Written by m s on Jul 2, 2008 11:31 am

Reasons Why Customers LEAVE YOUR Business…..

1% Due to Death
3% Move Away
5% Buy from a friend
9% Sold by a Competitor
14% Product Price
68% Perceived Indifference!

Did you get that last reason?? 68% Perceived Indifference! That’s a huge number. We are consistently trying to gain new customers that we forget to maintain relationships with our current customers and clients. Don’t let this happen to your business. I help everyone from stay at home moms to CEO’s of companies and everyone in between. Appreciation wins over self promotion every single time! I teach my clients how to build business, add to your referral base and build life long relationships. Let me help you!

Best Wishes,

Mirisue Galindo
Relationship Marketing Consultant
480-299-0235

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About the Author: m s

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Member Since: 09/30/2007

Industry: Marketing and Advertising

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Comments

How True!

Hi Mirisue ~ Excellent article making a very important point!

I'm a firm believer in providing excellent customer service to both my  business partners AND customers.  They are both just as important as the other. 

Word of mouth advertising is very effective, so make it postive advertising rather than negative!  :)

Regards ~ Kylie Doak

skype:  kylie.doak

http://www.TrueWealthStartsNow.com

http://www.ImproveYourFinances.ws

http://www.sugarmums.com.au/kyliedoak

 

Kylie Doak — Sun, 10/19/2008 - 12:27am

Why customers leave your business

Great article and it is nice to be reminded. So true, when your clients know they are appreciated your business definitely has a better client retention.

Diana Adair — Thu, 02/10/2011 - 9:17pm
 

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