MLM Training – How Effective Are Your Communication Skills?



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Have you ever heard of communication being described as Words, Music and Dance? In other words, how effective are your communication skills based on the words you use, the tone in which you use them, and the body language you display at the same time? This simple explanation shows why face-to-face communication is the most powerful of all because all three vital components are on display simultaneously.

When communicating with an MLM prospect, you may not always have the benefit of holding a face-to-face conversation. However, even on the telephone, the music in your voice or the tone you use will come across loud and clear. Likewise, you will pick up the tone of your MLM prospect.

This kind of ties in with the saying, “It’s not what you say; it’s how you say it.”

Now let’s put this into context when you are discussing your network marketing opportunities or handling questions or objections about the MLM industry that are coming your way. So, how effective are your communication skills?

Another term for communication skills is communication qualities. These communication qualities are the subtle and not-so-subtle nuances in the way that you present yourself and the multi-level marketing industry to your prospects.  It’s how everything comes together when a person actually talks to another person.

One communication quality is the friendly facial expression.  So, when you’re sitting down with a prospect, you want to make sure you have a friendly facial expression.  When you’re talking on the phone, you want a friendly verbal expression.  Now, why do you want that?  You want that because any time that a prospect has an objection, whether it is expressed or unexpressed, the only chance that you have that they will open up and share with you as well as being open to your responses is through that friendly facial or verbal expression. 

You have to get this right -- especially when you’re sitting down talking to a prospect. And never fake it. Unless you are genuinely interested in helping your MLM prospects, no matter how hard you try, either the tone you use will betray a faked friendly expression or a faked tone will be spotted immediately by your facial expression.

If you are still wondering why a “facial expression” is regarded as a communication quality, just think about the last time you were mad at someone and the look you probably gave them. Now, how’s that for communicating?

Another communication quality is the amount of assertiveness you use. When you are communicating you can come over too strong, or you can come over too soft, or you can get it just right. 

Assertiveness is the amount of force that a person uses to make their opinion known.  If you use too much, then you cause the prospect to back away.  Even if you’re asking a question, even if you’re saying it in a low soft voice -- it doesn’t matter.  If you say the wrong thing, and that causes that person to withdraw, then you have used too much assertiveness.

When you’re dealing with network marketing objections, you have to use the right amount of assertiveness.  And the right amount of assertiveness is based on the level of assertiveness used by the questioner. 

Get more tips and “How-To” help to stay in control of every conversation with your prospects.  Sponsor easily with FREE MLM Training Information. 

Free MLM Presentation Tips and Power Secrets from author and trainer Tim Sales who teaches MLM business owners how to build a huge MLM business whilst working only part-time http://www.FirstClassMLMTools.com

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About the Author: Tim Sales

Member Since: 10/07/2008

Company: First Class MLM Tools

Industry: MLM

Primary Web Site: http://www.FirstClassMLMTools.com

Comments

I always like the way you write and talk

You have been my favorite verbal skills trainer for years.
I recommend you above anyone else. Keep it coming.
Riccardo Ferrari

toni marks — Tue, 09/14/2010 - 11:44am

Sound Enthusisatic Or Its Game Over

You have to sound enthusastic or it is game over. If you have had an argument or a bad day for whatever reason do not even bother meeting, talking on the phone or even e-mailing your prospects. Because no matter how you communicate it he will think that you do not know what you are doing. If Napoleon Hill in Think And Grow Rich that a dog knows when his master is out of control, why not reinforce that behavior for ourselves as well?

Lawrence_Bergfeld (not verified) — Tue, 09/14/2010 - 12:24pm
 

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