TomFuszard wrote:As Barb noted it's generally better not to use a script, or at least don't read from it. You want to sound natural and conversational. However, Adil, you may find it easier during your initial calls to refer to a script. Eventually you'll become comfortable enough to say the right words during your phone calls.
The script you use includes an important part, though: the call back. Norbert Orlewicz has used similar language in his calls (based up on some training I've seen). The idea is to get the prospect to commit one way or the other: either he's in or he isn't. By requiring the prospect to make the call, you send the message that you're not dependent on the call back. And if the prospect calls, there's a really good chance the person is in.
You're on the right track, Adil. Set a goal to ultimately do away with a script, or at least not read from it. Let the words flow from you based upon the direction of the conversation. Good luck!
Actually Tom , the SCRIPT I shared was as a result of a natural conversation I had with a prospect..and because it brought me results , so I am sharing it with the community here..
When i say SCRIPT , I do not mean that you do not talk from the heart and read from a piece of paper like a robot..ofcourse as Barb said , i also focus on picturing them as future friends and let the conversation flow naturally..
However , even from your natural conversations , we can take out tips , analyze and share it with people who are struggling to talk over the telephone..