So today, I had a thread going on my Facebook profile, and the gist of it was, that most really won't call their leads.
So here is a good thing to talk about, I feel it is important, you want to help them right?
Do you call?
What do you say?
Where do you direct them to?
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Call Or Don't Call That Is The Question!
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Call Or Don't Call That Is The Question!
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Lynda Cromar
Company: Empower Network, LLC
Contribution Level: 9 - Posts: 1837
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Re: Call Or Don't Call That Is The Question!
I understand some people not wanting to call their leads.
Some are too scared to pick up the phone, it is daunting making your first calls, even if you know people are expecting your call! And for others like me, I outsource all of my follow up calls to our sales center, so I have professional sales people making the calls for me, they have the systems and tools set up to maximise the leads that I send them each day.
The reason I don't do it myself, is that I have a full time career as well as my business, and I am not in a position to give up my secure income just yet
What are some other reasons people won't call their leads? Such a waste of time and money to not follow up with them isn't it.
Some are too scared to pick up the phone, it is daunting making your first calls, even if you know people are expecting your call! And for others like me, I outsource all of my follow up calls to our sales center, so I have professional sales people making the calls for me, they have the systems and tools set up to maximise the leads that I send them each day.
The reason I don't do it myself, is that I have a full time career as well as my business, and I am not in a position to give up my secure income just yet
What are some other reasons people won't call their leads? Such a waste of time and money to not follow up with them isn't it.
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Angela Love
Company: Pet Protector
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Re: Call Or Don't Call That Is The Question!
The short answer is call.
No follow up = no relationship building = no rapport = no me to = no prospect = no join you
If you don't want to call your leads then you shouldn't be in Network Marketing in the first place, it's a bit harsh I know but if you are not prepared to call a lead to find out what their problem is and offer them a solution, then you don't really understand how the universe works at all.
What to say: You can start by putting Todd Falcones Little Black Book into Google search, you'll find thousands of websites and Todds on one, pick one and get the book for free. It's a start for those looking for a beginning.
Where to direct them to: That's the whole point of the call, finding that out.
No follow up = no relationship building = no rapport = no me to = no prospect = no join you
If you don't want to call your leads then you shouldn't be in Network Marketing in the first place, it's a bit harsh I know but if you are not prepared to call a lead to find out what their problem is and offer them a solution, then you don't really understand how the universe works at all.
What to say: You can start by putting Todd Falcones Little Black Book into Google search, you'll find thousands of websites and Todds on one, pick one and get the book for free. It's a start for those looking for a beginning.
Where to direct them to: That's the whole point of the call, finding that out.
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Mike Ruffles
Contribution Level: 2 - Posts: 8
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Re: Call Or Don't Call That Is The Question!
lyndacromar wrote:So today, I had a thread going on my Facebook profile, and the gist of it was, that most really won't call their leads.
So here is a good thing to talk about, I feel it is important, you want to help them right?
Do you call?
What do you say?
Where do you direct them to?
Good questions Lynda.
"You want to help them right?" Maybe, maybe not. The first thing you want to do is qualify them.
"Do You call?" Of course, how else would you qualify them?
"What do you say?" Ask your qualifying questions.
"Where do you direct them to?" If at first blush they appear to be qualified and you think they may have what it takes to work with you then you send them to your presentation, give them some homework (further qualification) and have them notify you when they are done it.
If they don't qualify by phone, viewing presentation, homework etc. let your autoresponder kick in and as time goes on offer your affiliate programs, generating income from those who don't qualify to work with you.
******Primary focus - YOUR BUSINESS.*******
Secondary focus - your affiliate programs
Most people have that completely backwards and continue to struggle in network marketing. Pretty simple when you see it in black and white - they are not focusing on what's going to generate the residual huge income!
Joyce
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Joyce Penner
Company: Life Force International
Contribution Level: 8 - Posts: 2017
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Re: Call Or Don't Call That Is The Question!
Its not always necessary to call depending on the system you use. it's also not necessary to call leads to qualify them depending on the system you use. The system I am involved with does two things for marketer. First it puts the prospect through a specialized series of information that when they reach the end they can easily sign up to the business. Second, those who optin at the end but do not sign up are highly pre-qualified eliminating the need to spend time qualifying the person, they have already done that themselves.
Lots of people build their business online, lots of people build their business offline, the majority of people today use both. Generic systems get generic leads that require lots of work. Highly focused systems fine tune the process and simplify the work load. It all depends on what you want to do and how you want to go about doing it.
For me time us precious so when I decided to join a Company not only was it the company and products and their system that lead me to my decision it was also the team and what they had to offer. A 30 year old extremely stable company with a Team Leader who is cutting edge made the decision easy.
I should answer the questions.
Who do I call? Pre qualified prospects.
What do I talk about? Answer their questions.
Where do I send them? By this time they pretty much already every thing about the company, opportunity, and team so I send them to the sign up page. If that doesn't work they can call me if they have more questions and back into the auto responder they go where more information is shared.
Lots of people build their business online, lots of people build their business offline, the majority of people today use both. Generic systems get generic leads that require lots of work. Highly focused systems fine tune the process and simplify the work load. It all depends on what you want to do and how you want to go about doing it.
For me time us precious so when I decided to join a Company not only was it the company and products and their system that lead me to my decision it was also the team and what they had to offer. A 30 year old extremely stable company with a Team Leader who is cutting edge made the decision easy.
I should answer the questions.
Who do I call? Pre qualified prospects.
What do I talk about? Answer their questions.
Where do I send them? By this time they pretty much already every thing about the company, opportunity, and team so I send them to the sign up page. If that doesn't work they can call me if they have more questions and back into the auto responder they go where more information is shared.
Last edited by Stephen Meyer on Sat Mar 24, 2012 8:45 am, edited 1 time in total.
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Stephen Meyer
Company: Organo Gold, Inc.
Contribution Level: 3 - Posts: 333
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Re: Call Or Don't Call That Is The Question!
so far I have 2 yea and 1 nay. Mike said:
Pretty definitive I would say. I agree it is all about relationship, and as Joyce says:
Its all about helping them, and its also about qualifying them
Now this is especially to help you Stephen, the system can never do the job completely for you no matter how good it is. I know you hear me talk about systems, but that doesn't mean I think I don't have to call. In fact it warms them up for me, they know who I am and so its a lot easier.
Now finally
Angela,
Yes it can be scary to call if you objective is to "get them into your primary" but if you objective is to find out about them what they are looking for and see if that is a good fit, then that takes the fear out of it.
Lynda
mikewilliam wrote:The short answer is call.
No follow up = no relationship building = no rapport = no me to = no prospect = no join you
If you don't want to call your leads then you shouldn't be in Network Marketing in the first place, it's a bit harsh I know but if you are not prepared to call a lead to find out what their problem is and offer them a solution, then you don't really understand how the universe works at all.
What to say: You can start by putting Todd Falcones Little Black Book into Google search, you'll find thousands of websites and Todds on one, pick one and get the book for free. It's a start for those looking for a beginning.
Where to direct them to: That's the whole point of the call, finding that out.
Pretty definitive I would say. I agree it is all about relationship, and as Joyce says:
JoycePenner wrote:
Good questions Lynda.
"You want to help them right?" Maybe, maybe not. The first thing you want to do is qualify them.
"Do You call?" Of course, how else would you qualify them?
"What do you say?" Ask your qualifying questions.
"Where do you direct them to?" If at first blush they appear to be qualified and you think they may have what it takes to work with you then you send them to your presentation, give them some homework (further qualification) and have them notify you when they are done it.
If they don't qualify by phone, viewing presentation, homework etc. let your autoresponder kick in and as time goes on offer your affiliate programs, generating income from those who don't qualify to work with you.
******Primary focus - YOUR BUSINESS.*******
Secondary focus - your affiliate programs
Most people have that completely backwards and continue to struggle in network marketing. Pretty simple when you see it in black and white - they are not focusing on what's going to generate the residual huge income!
Joyce
Its all about helping them, and its also about qualifying them
Now this is especially to help you Stephen, the system can never do the job completely for you no matter how good it is. I know you hear me talk about systems, but that doesn't mean I think I don't have to call. In fact it warms them up for me, they know who I am and so its a lot easier.
Now finally
Angela,
Yes it can be scary to call if you objective is to "get them into your primary" but if you objective is to find out about them what they are looking for and see if that is a good fit, then that takes the fear out of it.
Lynda
Tap Into This No B.S. System For Collecting 100% Commissions Every Single Day On Autopilot. Click Here To Watch This Epic 57 Minute Video. http://workwithlyndacromar.com/elite-marketing-pro/
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Lynda Cromar
Company: Empower Network, LLC
Contribution Level: 9 - Posts: 1837
- Joined: Sat Dec 19, 2009 5:21 am
Re: Call Or Don't Call That Is The Question!
That's not entirely true.Now this is especially to help you Stephen, the system can never do the job completely for you no matter how good it is.
Lynda, I appreciate the help. I'll try to help you also, just a little. When I talk about a system I'm not talking about a paid membership site. I'm talking about a complete and thorough funnel system. Not one that simply gets you a name and phone number but one that gets you highly qualified leads by doing the work for you. The work it does is this, Brands the member, pre-qualifies the prospect by making them think and answer their own questions, introduces the opportunity and pre-sells the complete concept of the Team, The business, and the Products, makes the sales pitch and gives a complete explanation of the business including cost involved. You won't find this in a membership site or up for sale some where on the Internet. It is a total team concept.
After a team call last night I came out with two understandings, exactly who the Team Leaders are, their experience and abilities and their knowledge of the business. Secondly, the true ability of the Team program and funnel to build a business. The system will work for those who do not want to call leads, especially cold calling, and it will work for those who only want to call qualified leads who you know are interested and want to talk to you. They will already know who you are and why your calling and you will know who they are and what they desire. It doesn't get much better than that.
It's not a good thing to say "never".
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Stephen Meyer
Company: Organo Gold, Inc.
Contribution Level: 3 - Posts: 333
- Joined: Mon Jan 02, 2012 3:03 pm
Re: Call Or Don't Call That Is The Question!
Call or don't call is the very question in mind. When I qualify someone, I give them the information, the website and answer any question that could come up. It is up to them what to do with that valuable information.
I have found out that people will listen only when they are ready to receive it. When they need the information they will find you. A lot of the customers I have spoken to were referred by someone else.
I will not chase someone and force my information down their throats. With attraction marketing they will be chasing me for that valuable information when they are ready for it.
All prospects have my number and all the information available to them to use when they are ready. A brief conversation will not be enough to start calling someone to buy or not to buy. Especially when they are not in the market and do not need of this information.
When someone calls, I am ready to listen to help them to achieve their goals.
I have found out that people will listen only when they are ready to receive it. When they need the information they will find you. A lot of the customers I have spoken to were referred by someone else.
I will not chase someone and force my information down their throats. With attraction marketing they will be chasing me for that valuable information when they are ready for it.
All prospects have my number and all the information available to them to use when they are ready. A brief conversation will not be enough to start calling someone to buy or not to buy. Especially when they are not in the market and do not need of this information.
When someone calls, I am ready to listen to help them to achieve their goals.
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Mario Sanders
Company: Life Force International
Contribution Level: 6 - Posts: 2059
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Re: Call Or Don't Call That Is The Question!
Great Question,
This is a awesome question I would like to say I call my leads back but that wouldn't be the truth up till about a month ago I would not call my leads back.
I was afraid of picking up the phone and I still am to some degree; however, now I force myself to do it and I call it practice until I get better. I send people to my funnel for the leads I generate offline I send them to personnel funnel where I share some cool information.
If it's a lead calling about a product that I am promoting and they have questions I do my best to make sure I understand the question they asking so often times I repeat it back to them before I answer the question. Once I confirm that I am answering the correct question I will answer they question with a question to the best of my ability.
For example:
If someone call me about lets say " A SEO Product" and wanted to know how am I using it? Then I would say I am using it to drive traffic to various videos and articles that point back at my lead capture pages, blog post, articles etc. I would go on to ask What type of business is they in, due to the fact that I get a lot of calls from Affiliate Marketers and not so much people wanting to know more abut my business.
So from there I would show them how they can use the product to help them their business. I am still learning how to use stories to sell instead of giving facts and features.
This is a awesome question I would like to say I call my leads back but that wouldn't be the truth up till about a month ago I would not call my leads back.
I was afraid of picking up the phone and I still am to some degree; however, now I force myself to do it and I call it practice until I get better. I send people to my funnel for the leads I generate offline I send them to personnel funnel where I share some cool information.
If it's a lead calling about a product that I am promoting and they have questions I do my best to make sure I understand the question they asking so often times I repeat it back to them before I answer the question. Once I confirm that I am answering the correct question I will answer they question with a question to the best of my ability.
For example:
If someone call me about lets say " A SEO Product" and wanted to know how am I using it? Then I would say I am using it to drive traffic to various videos and articles that point back at my lead capture pages, blog post, articles etc. I would go on to ask What type of business is they in, due to the fact that I get a lot of calls from Affiliate Marketers and not so much people wanting to know more abut my business.
So from there I would show them how they can use the product to help them their business. I am still learning how to use stories to sell instead of giving facts and features.
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Willie Prevolt Jr.
Company: 5LINX
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Re: Call Or Don't Call That Is The Question!
I'm afraid I have to disagree with this. Many people have no confidence in what to say to their prospects, this is where the 3way call with your sponsor comes in. It may take doing 25 calls with your sponsor but in the meantime I would suggest lots of practice. Practice in the mirror, practice with your better half, practice with other people in your group. Role play and constructive critisisim can work miracles. Just food for thought.If you don't want to call your leads then you shouldn't be in Network Marketing in the first place,
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Donnie Norton
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