Listening Using Stephen Covey's 5th Habit
Apply Stephen Covey's 5th Habit to learn how to effectively listen to customers.
About the Author: Lyn Mullins
Member Since: 02/20/2009
I'm a Distributor For:: Mentoring For Free
Industry: Training and Development
Primary Web Site: http://LynMullins.com


Circle of influence
Lyn, this is important because it focuses on your circle of influence. Its an inside out approach. You have to understand before you can be understood. Thanks for sharing this video, too.
Terry Martin