Apply Stephen Covey's 5th Habit to learn how to effectively listen to customers.
Member Since: 02/20/2009
I'm a Distributor For:: Mentoring For Free
Industry: Training and Development
Primary Web Site: http://LynMullins.com
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Lyn, this is important because it focuses on your circle of influence. Its an inside out approach. You have to understand before you can be understood. Thanks for sharing this video, too.
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